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Ballantyne Medical Group
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Billing & insurance

Learn more about billing, billing for tests, insurance plans, Medicare coverage, and advanced beneficiary waivers.

Billing

All insurance copayments and deductibles are due at the time of service. If we do not have a contracted arrangement with your insurance plan, you will be expected to pay in full at the time of service. Billing questions may be directed to the customer service contact center at 1-844-266-8268 weekdays from 8 a.m. to 6:00 p.m.

Billing for tests

Laboratory testing and other tests performed outside our office will be billed by the entity performing the test.

Online bill payOnline bill pay

For your convenience you can pay bills from your doctor's office online. This service allows you to pay your bills quickly and securely. Access now »

Medical coverage

We do accept and file Medicare for our patients.

Advanced beneficiary waivers

Some tests deemed necessary for your care may not be covered by Medicare or your insurance company. In this case, you will be informed of the test and the reasons for performing it. You will then be asked to sign an advanced beneficiary waiver stating that possibility of non-coverage was explained and that you may be billed for the test. Advanced beneficiary waivers are specific for Medicare.

Request appointment
Call for an appointment 704-384-1925

Location

Hours

Regular office hours:
Monday to Friday
8 a.m. to 5 p.m.
Walk-in hours:
Monday to Friday
8:15 a.m. to 11:15 a.m.,
1:45 p.m. to 3:15 p.m.